Privacy Policy at Carfreak

We only collect personal data when relevant, and only if it is relevant to your activity at Carfreak.

When collecting, processing, and using your personal data, we always comply with all relevant legal provisions.

We will only store your personal data for as long as we are legally obliged to do so, or for as long as it is relevant for the purpose for which they were collected.

 

Information we collect

If you wish to purchase and receive a product or service from us, we need to collect certain personal data in order to complete the transaction and to offer you our services. We may use cookies to keep track of the contents of your shopping cart while you use our webshop.

We may collect information such as name, email address, postal address, delivery address (if different from postal address), telephone number, and payment information.

Carfreak collects and processes your personal data when you do the following:

- Visit our website

- Make a purchase of our products

- Create an account

- Subscribe to our newsletter

- Review our website

- Send us questions, complaints, or feedback

 

The data controller

The data controller for the collection, processing, and use of your personal data on www.carfreak.dk is Carfreak, Krunderupparken 92, 7500 Holstebro, CVR no. 30641760

 

Basis and purpose of processing

We collect your general contact information, such as name and address, to deliver the product or service you have purchased from us. We collect your email address to send you an order confirmation and a delivery confirmation.

When you pay for your product or service, we collect your name, card data, and IP address. The information collected in connection with the payment transaction is only used and stored for payment processing and fulfillment of the agreement. When processing payments, some of your data will be passed on to Onpai, including information necessary to complete or support the payment, such as the total purchase amount and billing information.

If you have given us your consent during the registration process or on our website, we use your email address to send out a newsletter. You can subscribe and unsubscribe from the newsletter at any time. All newsletters also contain an unsubscribe link. If the processing of personal data is based on your consent, you have the right to withdraw your consent at any time.

If you do not wish to provide the personal data required to complete a product purchase, you will unfortunately not be able to purchase products from us on our website.

Your information (except your email address, if you have consented to its processing for receiving offers) will be deleted 5 years after you have received your item or service.

 

Other recipients of personal data

We do not sell your personal data to third parties, and we do not transfer your personal data to third countries.

If you choose to review our website, your name and email address will be transferred to the review site Trustpilot.

We host our website with One.com and use a payment system through Onpai, who act as our data processor. All personal data you provide on our website will be stored in One.com's data centers.

We use external companies as suppliers to provide our services as best as possible. These external suppliers are data processors and in some cases process personal data in connection with their provision of services to us. Our data processors only process personal data according to our instructions and in accordance with the legal requirements for data processors.

We have entered into data processing agreements with our data processors, which is our guarantee that they comply with applicable rules on the protection of your personal data.

 

Your rights

As the data subject, you have a number of rights that we must ensure are fulfilled at all times. You have the right to request the following from us:
• Access to and rectification/amendment of your personal data
• Deletion of personal data

You also have the right to object to the processing of your personal data, and you have the right to lodge a complaint with a data protection authority.

If you no longer wish for us to process your personal data, or for us to restrict the processing of your personal data, you can also send us a request to our email address jens@carfreak.dk.